Account eAlerts

Use our quick reference guide to determine which alerts you would like to apply to your account. Then follow these simple instructions to set them up. Security National Bank does not charge a fee for Account eAlerts however message and data rates may apply. You must be signed up for Online Banking prior to attempting to set-up Account eAlerts. Available Account eAlerts are subject to change without notice.

Available eAlertsHow to Setup Your eAlert Service | How to View Your Existing eAlerts | How to Make Changes to Your Existing eAlerts | How to Delete an eAlertFrequently Asked Questions

Available eAlerts

  • Withdrawal Alert - Notifies you when a withdrawal has been posted to your account.
  • Deposit Alert - Notifies you when a deposit has been posted to your account.
  • Low Balance Alert - Notifies you when your account balance falls below your pre-set limit.
  • Overdraft Alert - Notifies you when your account is overdrawn.
  • Check Alert - Notifies you when a specific check number posts to your account.

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How to Setup Your eAlert Service

  • Login to online banking using your PC or Tablet device.
  • Select eAlerts in the top right menu.
  • Under Alerts, select the type of account alert you want to set up (Checking or Savings).
  • Select Setup New Alert and then choose the type of alert you would like to set up.
  • Enter the required information, such as check number, amount, and account.
  • Select how you want your alert sent and fill in any required information, such as email address or phone information. You can also customize the description of the alert.
  • Select Finish to review your alert and then select Done to return to the main alert setup page.
  • You can either close out the Alert window or set up additional alerts.

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How to View Your Existing eAlerts

  • Login to online banking using your PC or Tablet device.
  • Select eAlerts in the top right menu.
  • Under Alerts, select the type of account alert you would like to view (Checking or Savings).
  • Under Notify When select the View icon next to the alert you would like to review.
  • Select Done to return to the main alert setup page.

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How to Make Changes to Your Existing eAlerts

  • Login to online banking using your PC or Tablet device.
  • Select eAlerts in the top right menu.
  • Under Alerts, select the type of account alert you would like to change (Checking or Savings).
  • Under Notify When select the Edit icon next to the alert you would like to change.
  • Make any necessary changes to your alert and then select Finish to review your changes.
  • Select Done to return to the main alert page.

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How to Delete an eAlert

  • Login to online banking using your PC or Tablet device.
  • Select eAlerts in the top right menu.
  • Under Alerts, select the type of account alert you would like to delete (Checking or Savings).
  • Under Notify When select the Delete icon next to the alert you would like to remove.
  • You will automatically be returned to the main alert setup page.

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Frequently Asked Questions

Will my eAlerts ever expire?

Once a recurring alert is set up, if it has not triggered within two years the alert will expire. If a recurring alert expires and if you wish to keep the alert active, you must set it up again. Check eAlerts will expire in six months.  You will not be notified when alerts expire.

How many eAlerts am I allowed to sign up for?

There is no limit to the number of account alerts you can sign up for. Keep in mind that multiple alerts on specific accounts may become hard to manage and could trigger multiple notifications for each transaction.

I want the eAlerts to go both by text and by email, can I do this?

You will need to set up specific alerts for the same event, one for your email and one for your phone.

I want an eAlert to notify me at multiple email addresses, can I do this?

You can add more than one email address during the alert setup. To have the messages work correctly, separate the email address by a comma with no spaces (i.e. youremail1@yourdomain.com, youremail2@yourdomain.com).

What if I change my phone number or my email address, will I still receive my eAlerts?

You will need to update your eAlerts with the proper alert information. eAlerts delivered through Mobile Money will automatically be updated.

Does the eAlert contain account information?

For security purposes, all account numbers in eAlerts will display only a partial account number.

Why didn’t I receive an alert message when I know I should have?

eAlerts are delivered by our system when an event is triggered by specific account information you entered during your eAlert setup.  Either your transaction did not meet the specific event requirements, the phone number or email address entered was incorrect or there was an issue with the message delivery.  For help troubleshooting message delivery issues, please call our Help Desk at (402) 661-3166, Monday – Friday, 8:30 am to 5:00 pm. 

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