Use our quick reference guide to determine which alerts you would like to apply to your account. Then follow these simple instructions to set them up. Security National Bank does not charge a fee for Account eAlerts however message and data rates may apply. You must be signed up for Online Banking prior to attempting to set-up Account eAlerts. Available Account eAlerts are subject to change without notice.
Available eAlerts | How to Setup Your eAlert Service | How to View Your Existing eAlerts | How to Make Changes to Your Existing eAlerts | How to Delete an eAlert | Frequently Asked Questions
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Will my eAlerts ever expire?
Once a recurring alert is set up, if it has not triggered within two years the alert will expire. If a recurring alert expires and if you wish to keep the alert active, you must set it up again. Check eAlerts will expire in six months. You will not be notified when alerts expire.
There is no limit to the number of account alerts you can sign up for. Keep in mind that multiple alerts on specific accounts may become hard to manage and could trigger multiple notifications for each transaction.
You will need to set up specific alerts for the same event, one for your email and one for your phone.
You can add more than one email address during the alert setup. To have the messages work correctly, separate the email address by a comma with no spaces (i.e. firstname.lastname@example.org, email@example.com).
You will need to update your eAlerts with the proper alert information. eAlerts delivered through Mobile Money will automatically be updated.
For security purposes, all account numbers in eAlerts will display only a partial account number.
eAlerts are delivered by our system when an event is triggered by specific account information you entered during your eAlert setup. Either your transaction did not meet the specific event requirements, the phone number or email address entered was incorrect or there was an issue with the message delivery. For help troubleshooting message delivery issues, please call our Help Desk at (402) 661-3166, Monday – Friday, 8:30 am to 5:00 pm.