taking action for your 
health and safety (COVID-19)

our commitment

As our communities work to combat the spread of the Coronavirus (COVID-19), we want to make sure you know that the well-being of our customers has always been a top priority for us. Together, our staff and customers can help limit the exposure of COVID-19. 

Furthermore, we want you to feel confident that we are committed to acting responsibly. As much as we enjoy seeing you in person, we know at this time you may prefer to minimize your daily interactions.  We understand, and want to remind you there are many ways we can serve you – through online banking, mobile banking apps, our ATM networkby appointment, drive-thrus or visiting open branch lobbies. And if you do have a scheduled appointment, don’t be surprised if we greet you with a simple wave instead of a normal handshake to avoid the spread of germs. We have increased the frequency of cleanings at our locations, ensured our employees have current information and continue to provide convenient hand sanitizers for customers and employees.

LobbY and Drive-Thru hours

Given the increase in COVID-19 cases, all lobbies are open by appointment with drive-thrus open where available, for the health and safety of our customers and employees. 

To make an appointment:

Omaha customers, you may find a listing of all 11 Omaha branch phone numbers here to make an appointment.

Council Bluffs customers, please call (402) 449-0974.

Jordan Creek customers, please call (515) 369-3248.

Dallas customers, please call (469) 749-8960

Again, there are many ways we can serve you – through online and mobile banking, drive-thrus, our ATM network and by appointment. 

What To Expect When Visiting Our Lobbies

Before entering our lobby, please use our provided hand sanitizer and wear a facial covering. A face mask is required. Before entering, we may ask you to pull down your mask slightly so we can identify you. We also ask that you please uphold social distancing guidelines. We have placed floor markers six feet apart for your safety. 

Best Practices for Alternative Banking Solutions

Mobile banking

To be proactive in this situation, we encourage all customers to make sure you’re prepared to bank electronically should the need arise. Here are some actions you can do to ensure you have access to your accounts where and when it’s convenient for you.

Our Education Center can also be a great resource for step-by-step video instructions. 

Education Center Video Library

  • Online Banking: Enroll or test your online banking usernames and passwords on home computers and mobile devices. With our recent upgrade, if you haven’t logged in recently, you will be prompted to set up three new challenge questions. 
    Online BankingBusiness Online Banking
  • Mobile Check Deposit: If you use mobile banking, you already have access to make deposits. Watch this video to help you through the steps. With this service, you can take a picture from your mobile device of your check and deposit it without bringing it to a branch.
    WATCH MOBILE DEPOSIT 
  • ATM Access for Cash or Deposit: Ensure you have access to cash by validating your PINs on debit and credit cards. All Security National Bank branch ATMs, except our Old Market location, have the ability to accept deposits. For Old Market branch specifically, please call the branch at 402-661-3178 to arrange depositing via their night drop. Here’s a list of SNB ATMs nearest you. 
    SNB ATM Locations
  • Make Contactless Payments with Mobile Wallets: You can enjoy all the benefits of your Security National Bank Visa® debit and credit card by paying contactlessly via your smart phone using Apple Pay®, Google Pay™ and Samsung Pay® in-store or online.
    Learn More About Mobile Wallet Payments
  • SNB Card Command App: Our SNB Card Command App gives you the power to control your personal Security National Bank Visa® debit and credit cards from your mobile device. Download today to see all the benefits to fit your lifestyle. 
    Learn More About SNB Card Command

Cybersecurity and Identity Theft

Criminals are always looking for times of vulnerability. Keep your information safe. Don’t fall victim and know that financial institutions and government agencies never call or email asking for your personal information.  

Keeping You and Your Loved Ones Safe

To stay up on the latest news and preventative hygiene information, visit the Center for Disease Control (CDC) Coronavirus website.

 Centers for Disease Control (CDC) Coronavirus

SBA Loans for Small Businesses and Non-Profits

Recent federal legislation will provide the opportunity for businesses and other eligible entities to apply for new Paycheck Protection Program (PPP) loans and “Second Draw” PPP loans coming soon. The most important feature of a PPP loan – these loans can be forgiven, converting to grants if guidelines are followed. Security National Bank’s team is dedicated to continuing to support businesses and organizations in our communities. Have more questions? Contact a banker at 402-344-7300 or toll-free at 844-SNB-1964.

Learn More  SBA.GOV

Impact of the CARES Act on Retirement Plan Accounts

Has the CARES Act left you wondering how it will impact your retirement plan accounts? Learn more in our FAQs or contact an advisor at (800) 776-5783.

 CARES Act Impact on Retirement Plan Accounts FAQs

Contact Us

If you have any questions about your accounts, call us at (402) 344-7300 or toll-free at (844) SNB-1964. We’re here to help with your banking needs.


Disclaimer

Investment and Insurance Products:

  • Not FDIC Insured
  • Not a Bank Deposit
  • Not Bank Guaranteed
  • May Lose Value
  • Not insured by any Federal Government Agency

 

Back to Top