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How to reach us

Phone

To reach a specific branch, visit our Locations page for a list of phone numbers.

For general questions, call 402-344-7300 or toll-free at 844-SNB-1964 (844-762-1964)
Monday – Friday 8:30 am to 5:30 pm, Saturday 9:00 am to 12:00 pm

Holiday Bank Closures

2024 Holiday Closures

Lost or Stolen Card?

ATM/debit card: 1-800-472-3272
International: 1-614-564-5101
Credit card:1-855-584-7547
24 hours a day, 7 days a week

Fraud Detection Center

If you have been contacted to verify recent transactions, please call:
ATM/debit card: 1-800-262-2024
International: 1-973-682-2652
Credit card:1-855-584-7547
24 hours a day, 7 days a week

Bill Pay Support

1-866-287-6032
7:00 AM to 1:00 AM, 7 days a week

ATM ISSUE

Security National Bank Customer: Call us at 402-344-7300
Monday – Friday 8:30 am to 5:30 pm, Saturday 9:00 am to 12:00 pm
Non-Security National Bank Customer: Contact your financial institution or call the help number on the back of your card.

ONLINE BANKING: FORGOT YOUR PASSWORD?

  • Enter your Username in the login area and click 'Login'.
  • Click 'Forgot Password', then re-enter your ID and other required information, and click 'Submit'.
  • Your password temporary password will be emailed to the address you have on file with us.
  • Return to our homepage and re-enter your username and temporary password.
  • Change your password to regain access to your account.

If you do not have a current email address on file or if you have forgotten your Access ID, please call our online banking support at 402-614-4061or toll-free at 855-614-4061, Monday – Friday, 8:30 am to 5:00 pm, to speak with a customer service representative.

Email

We welcome your questions, comments and ideas. However, before emailing us, please note that confidential personal or account information such as passwords, PINs, Social Security Numbers, Tax Identification Numbers, bank account numbers and driver’s license numbers should never be transmitted through non-secure email. We will never email you requesting confidential personal or account information.

Please note that emails to our general email address may not be used to place a stop payment, cancel a bill payment, request a funds transfer or perform other financial transactions.

Keep in mind that many banking related communications are not best suited by email and may not be reviewed by a bank representative immediately. Email replies are issued within 24 hours, Monday through Friday. For items needing immediate attention please call or visit one of our Branch Locations.

Any other questions? You can reach us via emailing by using the form below.

Send an Email

Social Media

We encourage you to join the conversation on any of the third-party social media platforms we participate in. Here are some ground rules we would like you to keep in mind as you respectfully engage in our online community.

Keep YOUR Personal Information Personal

Keep in mind that everything you post online will be public. Do not share or post any personal information about yourself, your family or your account on Security National Bank social media sites. You should never post your card number, account number, social security number or any other non-public information about yourself. All posts to Security National Bank social media sites are subject to our review.

One Last Thing

Social media platforms such as Facebook, LinkedIn, Twitter, Instagram, Yelp, YouTube, Foursquare, Pinterest, Google+ and others are third-party websites. Security National Bank is not responsible for, nor does it control, third-party websites' privacy, data security or terms and conditions. Always exercise caution when posting, sharing or otherwise taking any action on these websites.

 

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